Case Study - Other
IMEC (International Maritimes Employers’ Council) are one of Skylark’s longstanding clients. When they approached us with a new project at the end of 2021, we were really excited to start working with them again.
IMEC is constantly evolving, aspiring to deliver more for their members and their cadets globally. They wanted to deliver a best-in-class digital experience for their members through their website. This meant developing an entirely new digital platform to submit crew numbers for the ships they operate, calculate fees, digitise the application process for grant applications, and keep up to date with organisational engagements.
We carried out an in-depth Discovery process and identified that IMEC needed not only a web application for their members, but a mobile application to access information and notifications remotely. Their users operate both onshore and offshore, so this flexibility was essential for users. To accompany the new applications, the team at IMEC were undergoing a complete rebrand, modernising their identity with more engaging imagery and language.
This build was extensive, requiring complicated algorithmic processes that we worked through carefully with the team. Manual processes were effectively automated making the business more efficient, freeing up the time of the team to deliver more for their members. We developed the member app, a new website, two mobile apps and a back-office app to support business operations. We integrated features including dashboards for the senior team, tools to manage crew member submissions and grant applications, and a publishing platform to communicate updates and materials to their members.
We are incredibly proud of the application set we developed for the team at IMEC. We are continuing to work with them to support the applications, and further integrating their cadet database into the membership and organisational apps.